By creating an account, completing registration, or using the services, you agree to these terms and to the policies referenced in them. If you do not agree, do not use the platform.

Eligibility and geographic restrictions

• You must be at least 18 years old and legally allowed to use gambling services in your location.
• If you are in Australia, interactive casino gaming is restricted by the Interactive Gambling Act 2001. Access may be limited and certain services will not be provided to persons in Australia.
• You are responsible for ensuring your use of the site is legal where you are located.

Registration and account integrity

• One account per person. Duplicate accounts may be closed and bets voided.
• Keep login credentials secure and do not allow others to use your account.
• Provide accurate information and keep it current. Verification may be required at any time.

Changes to terms

• Casinonic may amend these terms. Changes take effect when posted on the site or app. Material updates may be notified by email or account message.
• Continued use after a change means you accept the updated terms. You should read the terms regularly.

Proper platform use

• Do not use bots, scripts, scraping tools, or automated systems.
• Do not collude, undertake arbitrage that breaches market rules, or engage in fraudulent payments or chargebacks.
• Do not interfere with the site, attempt to bypass geo‑blocking, or misuse bonuses.

Content and intellectual property

• All site content, code, brand marks, odds displays, and data are protected by intellectual property laws. You receive a limited licence to use the services for personal, non‑commercial purposes.
• You must not copy, republish, or redistribute content without written permission.

Bonuses and promotions

• Bonuses are subject to specific terms, including wagering requirements, expiry dates, maximum bet limits using bonus funds, and game or event restrictions.
• One promotion per person, household, payment method, or IP address unless stated otherwise. Bonus abuse may result in removal of bonuses and associated winnings, and account restrictions.

Suspension and termination

• We may suspend or close accounts for compliance, responsible gambling, fraud prevention, AML checks, or breach of these terms. Balances may be withheld as permitted by law while we investigate.

Liability and your rights

• Services are provided using reasonable care and skill. We are not responsible for interruptions beyond our control, including telecom failures, payment delays, or third‑party outages.
• Nothing in these terms excludes non‑excludable rights under the Australian Consumer Law.

The following general rules apply to betting features where offered to you and allowed by law in your location.

Eligibility to place a bet

• You must have a verified account, sufficient available balance, and be located in a place where betting services are permitted.
• If betting is not allowed in your location, your bet will not be accepted.

Bet acceptance and confirmation

• A bet is accepted when it appears as confirmed in your bet history with a unique reference.
• Bets pending due to connectivity or other issues are not valid until confirmed.
• Casinonic may refuse, limit, or partially accept bets, or correct palpable errors.

Minimum and maximum stakes

• Minimum and maximum amounts per bet, market, or event are shown in the bet slip or market rules. Limits may change at any time.

Odds, settlement, and results

• Settlement is based on the official result of the event and the applicable market rules at the time your bet was accepted.
• Odds displayed at the moment of acceptance apply to the bet. Price changes before acceptance do not bind us.
• Dead heat rules, postponements, and abandoned events are settled according to the specific market rules published on the site.

Restrictions on bets

• We may restrict markets, stakes, or accounts to manage integrity risks, comply with legal requirements, or address responsible gambling concerns.
• Bonus funds may be restricted from certain markets, minimum odds, or bet types per promotion terms.

Cancellations and voids

• Once accepted, a bet cannot be cancelled by you. We may void a bet if there is a palpable error, breach of market rules, prohibited use, or event integrity concerns.
• If a market is declared void, stakes are returned to the account balance.

These rules govern deposits, withdrawals, and related transactions for your account.

Funding your account

• Use only payment instruments issued in your name. Third‑party payments are not accepted.
• Available methods and any fees are displayed in the cashier. Limits may vary by method and jurisdiction.
• Deposits are credited after the provider confirms the transaction. Processing times depend on your bank or payment provider.

Withdrawals

• We may return funds to the original deposit method where possible. Additional verification may be required before a withdrawal is approved.
• Processing time begins after approval. Timeframes vary by method and can be affected by bank schedules and compliance checks.

Verification and compliance

• Before withdrawals, we may require KYC documents such as identity, address, source of funds, and proof of payment ownership.
• Transactions are monitored for AML/CTF compliance and fraud prevention. We may place temporary holds while checks are completed.

Restrictions and turnover

• We may require reasonable betting turnover on deposited funds before a withdrawal to meet AML obligations.
• Bonus balances and winnings are subject to promotion terms. If terms are not met, bonus funds may be removed.

Cancellations and reversals

• You may request to cancel a withdrawal if it has not yet been processed. Once processed, it cannot be reversed.
• We may cancel or adjust a transaction if required by law, to correct an error, or to prevent unauthorised use of services.

Australia‑specific compliance

• Where Australian law prohibits provision of certain interactive gambling services, we do not process deposits or withdrawals for those services from persons in Australia. Transactions may be declined, returned, or voided to comply with legal requirements.

Casinonic supports safer gambling practices and expects you to use the services responsibly.

Control tools

• Deposit limits, loss limits, wager limits, and session time limits.
• Reality checks and activity statements so you can read and track your behaviour.
• Time‑outs and self‑exclusion. During exclusion, account access is blocked and marketing is stopped.

Self‑exclusion

• You may request exclusion for a defined period or permanently. Outstanding bets will be settled under the relevant rules and remaining eligible balances may be paid subject to verification.
• If you hold an account with an Australian‑licensed wagering provider, you may consider BetStop, the National Self‑Exclusion Register. Internal exclusion on this platform is also available.

Support and assistance

• Gambling Help Online: gamblinghelponline.org.au
• National Gambling Helpline: 1800 858 858
• Lifeline: 13 11 14
• Beyond Blue: 1300 22 4636

Gambling is for persons 18 years and over. If gambling negatively affects your finances, work, or relationships, seek help promptly.

We maintain a risk‑based AML/CTF program to deter money laundering and terrorism financing in line with applicable laws, including Australian obligations where relevant.

Customer due diligence

• Verification of identity, age, address, and ownership of payment methods.
• Enhanced due diligence for higher risk profiles, unusual activity, or large transactions.

Monitoring and detection

• Continuous monitoring of deposits, withdrawals, transfers, and betting patterns.
• Screening against sanctions and watchlists. Automated and manual reviews to identify suspicious activity.

Prohibited behaviour

• Using third‑party accounts or acting on behalf of others.
• Structuring transactions to avoid thresholds, rapid in‑out movement of funds without genuine betting activity, or chargebacks.

Consequences of breaches

• Requesting further documents, delaying transactions, placing account restrictions, freezing funds, or closing the account.
• Reporting suspicious matters to AUSTRAC or other competent authorities as required by law.

We respect your privacy and handle personal information in accordance with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Data we collect

• Identity and contact details provided during registration and verification.
• Account activity, bets, bonuses, transaction records, and responsible gambling settings.
• Device and technical data such as IP address, browser type, and diagnostics.
• Documents you submit for KYC/AML checks.

How we use personal information

• To create and manage your account, provide services, settle bets, and administer promotions.
• To verify identity, prevent fraud, and meet legal and AML/CTF obligations.
• To improve site performance and user experience, including analytics.
• For marketing in line with your preferences. You can opt out of direct marketing at any time.

Sharing and international transfers

• We may share data with payment providers, identity verification vendors, fraud prevention services, analytics providers, and support partners.
• Where data is transferred overseas, we implement appropriate safeguards permitted by law.

Your rights

• Request access to or correction of your personal information.
• Opt out of marketing communications.
• Lodge a privacy complaint with us and, if unresolved, with the Office of the Australian Information Commissioner.

Retention and cookies

• We retain information for as long as needed for legal, regulatory, tax, and AML purposes, then securely delete or anonymise it.
• Cookies and similar technologies are used for site functionality, security, and analytics. You can adjust cookie settings in your browser.

Casinonic applies technical and organisational measures designed to protect your account and transactions.

Technical measures

• TLS encryption for data in transit and strong encryption for sensitive data at rest.
• Network segmentation, firewalls, and access controls based on least privilege.
• Continuous monitoring, logging, and fraud detection rules.

Account protections

• Support for strong passwords and optional two‑factor authentication where available.
• Session timeouts and alerts for unusual login activity.

Operational practices

• Regular security reviews, vulnerability management, and incident response procedures.
• Vendor due diligence for critical service providers.

No system can guarantee absolute security, but you can reduce risk by keeping devices updated, never sharing credentials, enabling two‑factor authentication, and contacting support if you suspect unauthorised use.